Patient Information

Welcome to Hilltop Dental

Looking for a dentist in Duncan? We're always welcoming new patients! We serve Duncan, Cowichan Valley and surrounding areas. Learn more about our clinic and what you can expect during your first visit, along with payment and financing options.

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Your First Visit

When you arrive for your first visit at our office, we will have you complete a New Patient Form.

If you prefer, you can download and print the forms in advance or complete them online and send them to our office.

New Patient Form

*Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Initial Examination

Your dentist will begin by reviewing your medical and dental history and completing a thorough dental exam. Your exam will typically include an in-depth examination of your gums, teeth, bite, and jaw, an oral cancer screening, and any required x-rays.

Treatment Plan

Based on your history and examination, your dentist will develop a custom long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you may have about your dental health and treatment options.

Office FAQS

Read the FAQs to learn more about what to expect at Hilltop Dental

Dentist Referrals

Refer a Patient

Insurance & Payment

At Hilltop Dental, we'll help you navigate our options for payment and direct billing to insurance companies so you can focus on getting the dental care you need.

  • Direct Billing to Insurance

    We offer direct billing for most insurance plans. We can submit your insurance claim electronically for your convenience, which results in faster reimbursement and avoids the need for signatures and paper work.

    Our administrative team can assist you in understanding your insurance plan better and can send estimates to your insurance company before starting any major treatments. 

    Please bring your insurance plan information with you to your appointment.

  • Payment Methods

    You are responsible for any co-pays or amounts not covered by insurance. These must be paid at the time of your appointment.

    We accept payment by cash, debit or most major credit cards.

Support for Anxious Patients

Many people experience fear or anxiety around upcoming dental appointments. Though this is very common, it can prevent people from receiving the dental care they need. If this sounds like you, not to worry.

The team at Hilltop Dental has a variety of practices in place, including dental sedation options, to help you relax during your appointments.

Learn More About Dental Sedation

New Patients Always Welcome

Looking for a dentist in Duncan? We're happily accepting new patients at our dental clinic! Contact us to get started today. 

Request Appointment
(250) 746-6533