Welcome to Hilltop Dental
Looking for a dentist in Duncan? We're always welcoming new patients! We serve Duncan, Cowichan Valley and surrounding areas. Learn more about our clinic and what you can expect during your first visit, along with payment and financing options.Request Appointment
Your First Visit
When you arrive for your first visit at our office, we will have you complete a New Patient Form.
If you prefer, you can download and print the forms in advance or complete them online and send them to our office.
*Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.
Your dentist will begin by reviewing your medical and dental history and completing a thorough dental exam. Your exam will typically include an in-depth examination of your gums, teeth, bite, and jaw, an oral cancer screening, and any required x-rays.
Based on your history and examination, your dentist will develop a custom long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you may have about your dental health and treatment options.
Read the FAQs to learn more about what to expect at Hilltop Dental.
- What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Location
- Free On-site Parking
- Quick Check-up Appointments
- Automated Phone Appointment Reminders
- How can I book an appointment?
Please contact our office during our regular business hours to book an appointment at Hilltop Dental.
- How do I cancel or reschedule an appointment?
To reschedule or cancel an appointment, please call us. Please let us know about any change of plans as soon as you can, so the space in our schedule can be offered to another patient.
- Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
- Does your clinic have on-site parking?
Yes, free on-site parking is available for all our patients. We are also easily accessible by public transit.
Insurance & Payment
At Hilltop Dental, we'll help you navigate our options for payment and direct billing to insurance companies so you can focus on getting the dental care you need.
- Direct Billing to Insurance
We offer direct billing for most insurance plans. We can submit your insurance claim electronically for your convenience, which results in faster reimbursement and avoids the need for signatures and paper work.
Our administrative team can assist you in understanding your insurance plan better and can send estimates to your insurance company before starting any major treatments.
Please bring your insurance plan information with you to your appointment.
- Payment Methods
You are responsible for any co-pays or amounts not covered by insurance. These must be paid at the time of your appointment.
We accept payment by cash, debit or most major credit cards.
Support for Anxious Patients
Many people experience fear or anxiety around upcoming dental appointments. Though this is very common, it can prevent people from receiving the dental care they need. If this sounds like you, not to worry.
The team at Hilltop Dental has a variety of practices in place, including dental sedation options, to help you relax during your appointments.